HOLIDAY FAQ

OFFERS AND PROMOTIONS

Are discounts and promotions available during the holiday season?

Promotions and offers are available throughout the year. These discounts are applied to a selection of products where exclusions may apply. Promotions run for a limited time and cannot be applied to previous purchases. Products in The Iconic Collection are excluded from all promotions. Subscribe to our email list to receive up-to-date promotional information. Visit the OFFERS page to discover our current promotions, offers, and discounts.

Do Pro members receive promotional discounts during the holidays?

Additional promotional offers and discounts may not be applied to Pro (Backstage Card holder) orders. Pro members must log-in to access their discount. Exclusions may apply. The Iconic Collection and value sets are excluded from all promotions.

How can I purchase a gift card?

Gift Cards are currently available for purchase and use only in The Make Up For Ever Pro Studio. The Gift Card will be activated in-store at the time of purchase by a Make Up For Ever representative.

SHIPPING INFORMATION

When should I place my order to receive it before the Holidays?

To receive orders on or before December 24th, please reference the table below. We cannot guarantee the delivery date due to varying delays, however it is recommended to order early to avoid these potential delays.
For additional questions, contact us directly at 855-575-3820 or use our contact form. We are available Monday - Friday, 9am-8pm EDT, excluding holidays.


Order Amount

Delivery Method

Cost

Order By Date*

Over $30

Standard

FREE

December 14th

Less than $30

Standard

$6.00

December 14th

Any

Express

$19.00

December 21st

Any

Priority

$22.00

December 22nd

*Place order by the above dates to receive on or before December 24th. Please allow up to 3 business days for your order to ship.

Priority/Express Delivery

Orders must be placed before 12.00 pm US Eastern Time to be processed on the same business day. Delivery time does not include Saturdays, Sundays or Holidays.

Order Tracking

Click here to track your order

P.O. Boxes

Unfortunately, we cannot ship to PO Boxes. Orders ship via UPS and must be sent to a physical address.

Hawaii/Alaska/Puerto Rico /APO/FPO/DPO

Unfortunately, we cannot ship to these locations.

International Orders

Unfortunately we cannot accept any international orders. To purchase Make Up For Ever products, please visit your local makeupforever.com website or visit the Store Locator to find a location near you.

Shipments to Forwarding Companies

Unfortunately, MakeUpForEver cannot ship to freight forwarders.

Customer Service

Order Information

All orders may be subject to review. When an order is placed, your issuing bank will place a temporary hold to reserve funds equivalent to your pending purchase amount. This hold will be released automatically once your order has shipped and payment is authorized. For more information about the authorization hold time frame, we recommend contacting your bank or credit card company.

Order Cancelation

Unfortunately, we donโ€™t have the ability to cancel or modify an order once it has been placed. If you wish to return the order once received, please find information on our return process here. If your package is still in transit you may contact UPS directly and ask that they return the package to sender. Once we receive the package, we will begin the return and refund process.

Return Policy

MAKEUPFOREVER.COM will gladly accept returns for any unopened or gently used products within 30 days of purchase through our website. MAKE UP FOR EVER does not provide prepaid return labels.

Contact Us

For additional questions, please reference our general FAQ page. Contact us directly at 855-575-3820 or use our contact form. We are available Monday - Friday, 9am-8pm EST, excluding holidays.